The Best Alternative to Intercom

Stop paying a fortune for features you don't need and get started with a simple but powerful way to engage with your customers.

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HelpSpace Ticket Overview

Fair Pricing and Outstanding Features

HelpSpace offers four subscription plans with a ton of features already included. Take a look at our pricing.

Intercom HelpSpace
Price per Year for 10 Users $2568 $780
Additional Docs Site - $15
Additional User $19 $5
Additional Mailbox/Channel - $5
Contacts 2000/month Unlimited
Ticket Management Available Available
Email Integration Available Available
Multi-Channel Communication Available Available
Canned Responses Available Available
Automated Routing Available Available
Multiple teams Not Available Available
Help Center Available Available
Private Help Center Not Available Available
Multiple Docs Styles Not Available Available
Reports Available Available
Live Chat Available Not Available
Bots Available Not Available
Help Widget Available Available

Why Our Customers Choose HelpSpace

Here's what some of our awesome customers say about HelpSpace.

"Everything is self explanatory and exactly where it should be. Design is a big part of my business model and HelpSpace Client side interface is beautiful to look at and easy to navigate which fits perfectly to my brand. "
Vivek G.
Manager
on Capterra
"HelpSpace really has simplified our inbox clutter and streamlined our communication with our clients. It's easy to use interface makes it simple for our team to collaborate and assign tickets so we don't double up on any responses."
Sarah H.
Staffing and Recruiting
on Capterra
"...HelpSpace is the only tool out there (afaik) that combines simplicity with a really great UI to give your team a really amazing UX. My team has mentioned a noticeable increase in speed of operation - because they intuitively find the right button to click and the platform also loads amazingly fast."
Mario K.
Marketing and Advertising
on Capterra
"This solves one big issue we had before which is how to consolidate every single support channel under one place. Issues are sent and addressed to the correct team, the site for a knowledge base functionality is a must and it correlates with the agent taking the cases!"
Diogo C.
Founder / Engineer
on Capterra

Upgrade to HelpSpace

Track multichannel customer requests, automate workflows, direct customers to the self-service portal, and keep your team on the same page with HelpSpace. Start your free trial today to become popular with your customers.

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