Reports
Analytics to Make
Data-Driven Improvements
Enhance customer satisfaction by visualizing your performance and support success rate.
Get your overview now![HelpSpace Reports](https://cdn.helpspace.com/landing/v2/reports-stats.png)
Report Summary
A summarized overview of your team’s proactiveness. Keep track of opened, closed, and pending tickets all in one place.
"Helpspace is a very well thought out product. Every feature is there for a reason and there is nothing that shouldn't be.”
Anonymous on Capterra
![Reports Counts](https://cdn.helpspace.com/landing/v2/reports-counts.png)
Open & Closed Graph
Identify agent workload by monitoring the new and resolved tickets.
“Incredible UI/UX. Onboarding and setup was done so well. The design not only looks amazing but it is intuitive and fast.”
Manager from Chasemade.com
![Line Chart](https://cdn.helpspace.com/landing/v2/reports-line-chart-small.png)
High Volume Customers
Find customers who need an extra hand by checking the number of tickets they’ve initiated recently. Prioritize them for higher satisfaction rates.
"Helpspace is a very well thought out product. Every feature is there for a reason and there is nothing that shouldn't be.”
Gaurabh M. on Capterra
![Top Customers](https://cdn.helpspace.com/landing/v2/reports-top-customers.png)