Simplify Your
Customer Support
A well-rounded customer service tool that you and your customers will love! Benefit from team inbox, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.
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All Your Important Messages In One Place
Eliminate the confusion and hassle that comes with shifting between channels to communicate with customers. Respond to all customer queries and requests in a unified inbox for a streamlined workflow.
“Finally! A helpdesk and ticketing solution doesn't have to be nerdy and overloaded. HelpSpace is clear in a positive sense, easy to use, and pleasing to the eye - which is essential when reading and creating a FAQ. All important features are there and very well implemented. The integrated blog is an incredible added value.”
Wladimir A. from vsble.me
An All-Encompassing Overview
Find all your customer email addresses in one inbox to speed up your support rate. It’s quick, convenient, and customer-friendly -just what you need.
"HelpSpace has become an important part of our customer support. The ticket system allows us to respond quickly and efficiently to all user requests. We appreciate the modern interface and the easy handling of the software, as well as automations. These contribute significantly to the fact that we can offer our users support without much effort."
Giulio N. from
grieferking.de
Conntect Your Favourite Web Apps
Share data between your web apps automatically with Zapier.
Improve your workflow, increase your quality of data, and save time.
Integrate A Stunning Widget On Your Website
Add a widget to your website and resolve customer queries on the spot by directing them to relevant self-service articles or letting them open a ticket for comprehensive assistance.
Create your widgetOur User Feedback
Here's what some of our awesome users say about HelpSpace.
"HelpSpace really has simplified our inbox clutter and streamlined our communication with our clients. It's easy to use interface makes it simple for our team to collaborate and assign tickets so we don't double up on any responses."
Sarah H.
Staffing and Recruiting
Staffing and Recruiting
"Many of today's ticketing systems are still too complex with a messy interface. Helpspace is completely the opposite. Helpspace has just what it takes. It appears that the new features are well thought out and useful..."
Eric J.
Self-employed
Self-employed
"This solves one big issue we had before which is how to consolidate every single support channel under one place. Issues are sent and addressed to the correct team, the site for a knowledge base functionality is a must and it correlates with the agent taking the cases!"
Diogo C.
Founder / Engineer
Founder / Engineer
"...HelpSpace is the only tool out there (afaik) that combines simplicity with a really great UI to give your team a really amazing UX. My team has mentioned a noticeable increase in speed of operation - because they intuitively find the right button to click and the platform also loads amazingly fast."
Mario K.
Marketing and Advertising
Marketing and Advertising
"Everything is self explanatory and exactly where it should be. Design is a big part of my business model and HelpSpace Client side interface is beautiful to look at and easy to navigate which fits perfectly to my brand. "
Vivek G.
Manager
Manager