The Best Alternative to HelpScout
Helpspace’s shared inbox goes one step further by combining multiple channels into one unified team inbox so you can skip context switching.
Try HelpSpace for free
Fair Pricing and Outstanding Features
HelpSpace offers four subscription plans with a ton of features already included. Take a look at our pricing.
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| Price per Year for 10 Users | $3000 | $780 |
| Additional Docs Site | $20 | $15 |
| Additional User | $25 | $5 |
| Additional Mailbox/Channel | $10 | $5 |
| Contacts | Unlimited | Unlimited |
| Ticket Management |
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| Ticket Tasks |
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| Kanban Boards |
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| Email Integration |
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| Multi-Channel Communication |
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| Canned Responses |
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| Automated Routing |
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| Knowledge Base |
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| Multiple Docs Styles |
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| Reports |
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| Live Chat |
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| Help Widget |
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Why Our Customers Choose HelpSpace
Here's what some of our awesome customers say about HelpSpace.
"Many of today's ticketing systems are still too complex with a messy interface. Helpspace is completely the opposite. Helpspace has just what it takes. It appears that the new features are well thought out and useful..."
Eric J.
Self-employed
Self-employed
"HelpSpace really has simplified our inbox clutter and streamlined our communication with our clients. It's easy to use interface makes it simple for our team to collaborate and assign tickets so we don't double up on any responses."
Sarah H.
Staffing and Recruiting
Staffing and Recruiting
"...HelpSpace is the only tool out there (afaik) that combines simplicity with a really great UI to give your team a really amazing UX. My team has mentioned a noticeable increase in speed of operation - because they intuitively find the right button to click and the platform also loads amazingly fast."
Mario K.
Marketing and Advertising
Marketing and Advertising
"This solves one big issue we had before which is how to consolidate every single support channel under one place. Issues are sent and addressed to the correct team, the site for a knowledge base functionality is a must and it correlates with the agent taking the cases!"
Diogo C.
Founder / Engineer
Founder / Engineer