TASKS
Unlock Your Team’s Productivity Potential
Unleash the power of productivity with HelpSpace’s Task feature - stay organized, meet deadlines, and collaborate with your team like never before.
Streamline Your Workflow
Keep your team organized and on track with a powerful task management system built into HelpSpace. Assign, prioritize, and track tasks effortlessly to ensure nothing falls through the cracks.
BOARDS
Kanban Boards
Boards That Fit Your Needs
Create dedicated boards for different teams and projects, keeping everything clear and focused.
Teamwork Made Simple
Create boards with different team members to collaborate seamlessly and keep everyone aligned.
KEEP TRACK
Search & Filter
Task Progress
Track progress at a glance with a visual progress bar on each task, keeping your team focused.
Tags
Add tags to bring structure to your task boards and simplify filtering.
Metadata
Track key details like due date, assignee, priority, status, and tags for full control.
Task Comments
Keep team communication clear and organized with built-in comments on every task.
TICKETS
Connect Tickets to Tasks
Track Customer Demand
Link multiple tickets to one task and instantly see how many customers have reported or requested the same issue.
Tasks from Tickets
Create tasks directly within a ticket to ensure every request leads to actionable steps.
MORE FEATURES
Clone & Archive
Easily duplicate or store tasks for future reference.
Task Comments & Mentions
Leave updates, share insights, and tag teammates with @mentions to notify them instantly—keeping everyone aligned and engaged on task progress.
Media Attachments
Upload and preview media directly within tasks to provide clear context, visual instructions, or reference materials for your team.
Task History
Keep track of every change with a detailed activity log.
Link Customer
Connecting a customer to a task ensures clear context and makes follow-ups faster.
Task API
The Task API enables seamless automation and integration, allowing tasks to be created, updated, or managed directly from your existing systems or workflows.
FAQ
Can task management and support live in one tool?
Most teams rely on separate tools for support tickets and internal tasks—Trello, Asana, or Monday on one side, a helpdesk on the other. The result: constant context switching, information getting lost between systems, and internal teams never quite sure which customer requests require action. HelpSpace Tasks solves exactly this. Tickets and tasks run in one system, fully connected and always in sync. Try HelpSpace for free and see how much your team can gain.
How do I prevent customer requests from getting lost internally?
How can I reduce support response times with task management?
Is a Kanban board worth it for support teams?
How can complex customer requests be coordinated efficiently internally?
How many customers have reported the same issue—and why does it matter?
How can my team communicate internally without email chaos?
Can recurring support processes be automated with HelpSpace?
What information should be included in an internal support task?
How can HelpSpace Tasks be integrated into existing systems via API?
How do I keep track of who is doing what in my team?
Who is HelpSpace Tasks best suited for?
When is the right time to start with HelpSpace Tasks?
READY?
Effortlessly streamline your support workflow with HelpSpace, where intuitive ticketing meets seamless integration—enhanced by smart automation to keep your team efficient and customers happy.
