Add a custom sidebar to tickets in order to display additional information about your customer which comes from your own app or any other third-party application. The endpoint consumes any JSON response or even plain HTML, giving you full control over the presentation of your additional data inside the sidebar.
Our API allows you to fetch information from HelpSpace and show data in your own application, giving you the ability to access and use HelpSpace data in a way that best suits your needs.
Subscribe to our webhooks to get events from HelpSpace as soon as new tickets arrive or other events like ticket assignments or status changes happen. This feature allows you to stay informed and take action in real-time.
Access additional customer and order information right on the ticket. Enhance your customer service by instantly accessing crucial data from your Shopify store.