INTEGRATIONS
Interconnect With Other Applications
Unlock the full potential of HelpSpace with our powerful Integrations feature. Connect with thousands of apps or add custom data to your tickets for enhanced customer service.
Connect & Automate Your Workflow
Supercharge your support system by integrating HelpSpace with your favorite tools. Seamlessly connect third-party apps to automate tasks, improve efficiency, and keep everything in sync.
SIDEBAR INTEGRATIONS
Custom Sidebar
Shopify Sidebar
Connect your Shopify account to view customer data, orders, and shipping status.
Xentral Sidebar
Connect Xentral ERP to view customer data directly in HelpSpace.
API & WEBHOOKS
Public API
Webhooks
Subscribe to our webhooks to get real-time ticket updates and act instantly.
Security
Set a secret to verify all webhooks.
TOOLS
Connect 7,000+ Apps
to HelpSpace
Slack
Get instant alerts for new customer messages and stay up to date in one place.
Automate
Automate your workflow to get the most out of your systems.
CUSTOM DATA
Custom Fields
Tickets
Add custom fields to your tickets to capture exactly the info you need – like project numbers.
Customers
Use custom fields to store key customer details – like contract type, or customer ID.
branchly
Integrate the branchly GenAI chatbot with HelpSpace Docs and let AI handle customer questions—before support even gets involved.
CentralStationCRM
Connect CentralStationCRM with HelpSpace to seamlessly view all support tickets directly within your CRM. This integration brings together communication and customer data in one central place, so your team always has the full context at a glance.
Widget Javascript API
Customize behavior, trigger actions, prefill fields, and adjust settings dynamically to create a fully tailored support experience within your website or app. Check our API.
Docs inside Your App
Integrate your HelpSpace Docs into your app or website, so users can find answers instantly.
FAQ – HelpSpace Integrations
Everything you need to know about integrating HelpSpace with your existing tools and systems.
Which apps can I integrate with HelpSpace?
HelpSpace is designed to fit seamlessly into almost any existing software stack—whether you run a small online store or a mid-sized company with a complex system landscape.
For the most common use cases, HelpSpace offers native integrations. Platforms like Shopify and Xentral are built directly into HelpSpace, so you can connect them instantly without relying on third-party tools or additional plugins.
If you want to connect additional services, HelpSpace works with Zapier, giving you access to over 7,000 apps such as Google Sheets, Notion, HubSpot, or Pipedrive. This allows you to automate workflows and sync data across your tools without writing a single line of code.
For more advanced or custom integrations, HelpSpace provides a fully documented API and webhook support. This allows developers to connect internal systems, automatically transfer data, or react to ticket events in real time.
In addition, the Custom Sidebar lets you display information from external systems directly inside a ticket. This means your support team can see relevant customer or order data without switching between multiple tools.
In short: If you already use an app in your business, there is a very high chance you can connect it to HelpSpace.
What are the practical benefits of the Shopify integration in daily support work?
Are my customer or shop data stored in HelpSpace?
What can I automate with Zapier—and what can’t it do?
When should I use the HelpSpace API instead of Zapier?
How do webhooks work and why would I need them?
What are custom fields and when should I use them?
My CRM isn’t listed on the integrations page. Can I still connect it to HelpSpace?
What does it cost if I don’t use integrations?
How complex is it to set up integrations?
Explore the Developer Docs
Browse through our technical documentation for details on using the API, setting up webhooks, implementing the Custom Sidebar, and connecting various tools.
READY?
Effortlessly streamline your support workflow with HelpSpace, where intuitive ticketing meets seamless integration—enhanced by smart automation to keep your team efficient and customers happy.
