Know Your Customers Better
Access your customers' contact details at a glance, keep them up to date, and view all associated tickets.
All Customer Info in One Place
Get a complete view of every customer. See contact details, conversation history, and related tickets—all in one place to deliver more personal support.
Full Customer Overview
Auto-Creation
Tickets from new senders are automatically turned into contacts—saving you time and effort.
Tags
Tag contacts to organize your customer base, segment users, and quickly filter relevant groups.
Manage Company Relationships
Auto-Assign to Organization
Contacts with the same email domain are auto-assigned to the same organization–stay organized and saving time.
Organization Logos
Recognize organizations instantly with logos added automatically.
Contact in Ticket
See the contact details in the ticket to respond faster and strengthen customer relationships.
Add Notes
Add internal notes to contacts and organizations to capture important details, share context with your team, and keep everything organized in one central place.
Customers API
Use the Customer API to create, update, and manage contacts and organizations programmatically—perfect for syncing customer data with HelpSpace. Check our API.
Merge Contacts
Contacts with the same email are automatically merged to prevent duplicates.
Effortlessly streamline your support workflow with HelpSpace, where intuitive ticketing meets seamless integration—enhanced by smart automation to keep your team efficient and customers happy.
