RETAIL & E-COMMERCE
As a retailer, your time is better spent helping customers – not figuring out complex software. HelpSpace is the modern support platform that’s easy to use, ready out of the box, and fully integrated with the tools you already use.
Enable Your Team to Deliver Exceptional Support.
Unlock the potential of your customer support team with the right tools to deliver remarkable service, keep customers happy and drive repeat business.
TICKETS
Manage all your brands in one place
SHOPIFY
Shopify Sidebar – All Store Data at Your Fingertips
XENTRAL ERP
Xentral Sidebar – Support Meets ERP
CUSTOM SIDEBAR
Custom Sidebar – Integrate Any Third-Party Tool
CUSTOMER VOICES
Our Clients' Feedback on HelpSpace
Max W.
CFO in Kanada
"HelpSpace is an excellent all-in-one solution that will handle all of your customer support infrastructure needs in one place! From reconciling all of your company's support emails in one inbox, to creating, hosting help centers and technical document hubs. Plus generate fantastic widgets that you can place on your website to make your support process seamless. We switched from Help Scout to HelpSpace and couldn`t be happier!..."
Slava D.
President Director in Indonesia
"Customer support is great. Software is very simple to use, you can connect with emails in a minute. It's very intuitive and simple."
Diogo C.
Founder / Engineer
"This solves one big issue we had before which is how to consolidate every single support channel under one place. Issues are sent and addressed to the correct team, the site for a knowledge base functionality is a must and it correlates with the agent taking the cases!"
Gaurabh M.
Chief Product Officer in USA
"Helpspace is a very well thought out product. Every feature is there for a reason and there is nothing that shouldn't be. This tells me that the team behind Helpspace has got a keen understanding of what I want as a user of the product. That said, they have also managed to provide flexibility and options where you need it, for example the idea of having different themes for the Docs feature is brilliant. What's even better is that they ensure that all their features work well together, such as the ticketing feature working with the Docs feature."
Etienne B.
Co-owner in Niederlande
"Helpspace is simple to use, does the job and has some fine features that absolutely add value (knowledge base works well). For the price you pay, you get a good amount of software."
Mario K.
Full-Service Design & Marketing-Agentur
"Multiple channels in one place to filter and guide topic related questions and always keep track. • Knowledge base and E-Documentation feature • Fast platform and reliable and efficient workflows • All you need to kickstart your business without wasting time in learning or clicking"
READY?
Effortlessly streamline your support workflow with HelpSpace, where intuitive ticketing meets seamless integration—enhanced by smart automation to keep your team efficient and customers happy.
