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AGENCY

Client Support & Project Coordination in One Intuitive Platform

Your agency runs on tight deadlines, fast feedback, and smooth client communication. HelpSpace gives you everything you need to support clients and manage internal work – without switching between tools.

Designed for creative, digital, and marketing agencies, HelpSpace keeps things simple, organized, and efficient.

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Enable Your Team to Deliver Exceptional Support.

Unlock the potential of your customer support team with the right tools to deliver remarkable service, keep customers happy and drive repeat business.

TICKETS

Shared Inbox for All Conversations

No more switching between tools. HelpSpace brings all support requests – from email, web forms, and widgets – into one shared inbox. Your team collaborates in real time, resolves issues faster, and never misses a ticket.

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UX/UI

Intuitive Design with Exceptional UX/UI

HelpSpace is built with a focus on simplicity and clarity, so your team can focus on clients – not learning new software.

Modern, distraction-free interface that’s easy to navigate
No training required – your team is productive from day one
Made for teams that value design and clarity

HelpSpace is built with a focus on simplicity and clarity, so your team can focus on clients – not learning new software.

Modern, distraction-free interface that’s easy to navigate
No training required – your team is productive from day one
Made for teams that value design and clarity

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WIDGET

Embedded Knowledge Base Widget for Web & App

Empower your clients with on-demand answers – directly in your app or website:

Embed help articles where questions typically arise
Reduce repetitive inquiries
Let clients submit tickets if needed – all within the widget

Empower your clients with on-demand answers – directly in your app or website:

Embed help articles where questions typically arise
Reduce repetitive inquiries
Let clients submit tickets if needed – all within the widget

Book a Demo Call

CUSTOM SIDEBAR

Custom Sidebar – Your Tools, Your Workflow

Connect HelpSpace with the systems your agency already uses:

Show CRM info, project data, billing details – right inside the ticket
Keep all relevant data in one view
Connect it with your endpoint and return a JSON

Connect HelpSpace with the systems your agency already uses:

Show CRM info, project data, billing details – right inside the ticket
Keep all relevant data in one view
Connect it with your endpoint and return a JSON

Start free trial

TASKS

Tasks – Coordinate your Projects

Stay on top of internal processes by organizing your projectswhat needs to get done – linked to your support efforts.

Manage to-dos and internal tasks directly in HelpSpace
Link tasks to support tickets and customers
Stay organized even when things move fast

Stay on top of internal processes by organizing your projectswhat needs to get done – linked to your support efforts.

Manage to-dos and internal tasks directly in HelpSpace
Link tasks to support tickets and customers
Stay organized even when things move fast

Book a Demo Call

API & WEBHOOKS

API & Webhooks – Automate and Integrate

HelpSpace offers a powerful API and flexible webhooks to fit perfectly into your agency workflow:

Sync user data, subscriptions, or custom events
Trigger automations when tickets are created or updated
Connect to your internal tools or third-party platforms

HelpSpace offers a powerful API and flexible webhooks to fit perfectly into your agency workflow:

Sync user data, subscriptions, or custom events
Trigger automations when tickets are created or updated
Connect to your internal tools or third-party platforms

Start free trial

CUSTOMER VOICES

Our Clients' Feedback on HelpSpace

Jamie S.

Helping Marketers in Australia

"Helpspace has been a huge add on feature to the support that we offer our hundreds of clients, looking forward to seeing how they use our Help Space area moving forward."

Slava D.

President Director in Indonesia

"Customer support is great. Software is very simple to use, you can connect with emails in a minute. It's very intuitive and simple."

Mario K.

Marketing and Advertising

"...HelpSpace is the only tool out there (afaik) that combines simplicity with a really great UI to give your team a really amazing UX. My team has mentioned a noticeable increase in speed of operation - because they intuitively find the right button to click and the platform also loads amazingly fast."

Sarah H.

Staffing and Recruiting

"HelpSpace really has simplified our inbox clutter and streamlined our communication with our clients. It's easy to use interface makes it simple for our team to collaborate and assign tickets so we don't double up on any responses."

Etienne B.

Co-owner in Niederlande

"Helpspace is simple to use, does the job and has some fine features that absolutely add value (knowledge base works well). For the price you pay, you get a good amount of software."

Mario K.

Full-Service Design & Marketing-Agentur

"Multiple channels in one place to filter and guide topic related questions and always keep track. • Knowledge base and E-Documentation feature • Fast platform and reliable and efficient workflows • All you need to kickstart your business without wasting time in learning or clicking"

READY?

Try HelpSpace for Free

Detect your next
big move

Effortlessly streamline your support workflow with HelpSpace, where intuitive ticketing meets seamless integration—enhanced by smart automation to keep your team efficient and customers happy.

Book a Demo Call

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About

HelpSpace is a comprehensive client service solution both you and your clients will cherish! Leverage grouped inboxes, task structuring, intuitive UI, self-service sites, and diverse interaction avenues for a competitive edge in your sector.