PRICING

PRICING

Pricing Made For
Teams and Businesses

Annual

Monthly

Starter

$12

/user/month

Starts with 2 Users

Up to 5 Users

2 Email Channels

1 Docs Sites

2 Task Boards

Most Popular

Team

$20

/user/month

Starts with 2 Users

Up to 15 Users

4 Email Channels

3 Docs Sites

4 Task Boards

Docs Multi Language

Docs Article Versioning (coming soon)

Business

$40

/user/month

Starts with 5 Users

No User Limit

10 Email Channels

5 Docs Sites

10 Task Boards

Docs Multi Language

Docs Article Versioning (coming soon)

No “Powered By” attribution

Concierge Onboarding Service

Custom Fields (coming soon)

Free trial

No Credit Card Required

Annual

Monthly

Starter

$12

/user/month

Starts with 2 Users

Up to 5 Users

2 Email Channels

1 Docs Sites

2 Task Boards

Most Popular

Team

$20

/user/month

Starts with 2 Users

Up to 15 Users

4 Email Channels

3 Docs Sites

4 Task Boards

Docs Multi Language

Docs Article Versioning (coming soon)

Business

$40

/user/month

Starts with 5 Users

No User Limit

10 Email Channels

5 Docs Sites

10 Task Boards

Docs Multi Language

Docs Article Versioning (coming soon)

No “Powered By” attribution

Concierge Onboarding Service

Custom Fields (coming soon)

Free trial

No Credit Card Required

Annual

Monthly

Starter

$12

/user/month

Starts with 2 Users

Up to 5 Users

2 Email Channels

1 Docs Sites

2 Task Boards

Most Popular

Team

$20

/user/month

Starts with 2 Users

Up to 15 Users

4 Email Channels

3 Docs Sites

4 Task Boards

Docs Multi Language

Docs Article Versioning (coming soon)

Business

$40

/user/month

Starts with 5 Users

No User Limit

10 Email Channels

5 Docs Sites

10 Task Boards

Docs Multi Language

Docs Article Versioning (coming soon)

No “Powered By” attribution

Concierge Onboarding Service

Custom Fields (coming soon)

Free trial

No Credit Card Required

Our prices are excluding VAT and any other local taxes, which is charged at the valid rate during the checkout process.

Add-Ons

Need something a little extra? Enhance your chosen plan with add-ons to make it more specific for your needs.

Additional

Channel

$10 /month

Additional

Task Board

$10 /month

Additional

Docs Site

$15 /month

Features

Features

All features at a glance – clearly compared to help you choose the right plan.

All features at a glance – clearly compared to help you choose the right plan.

Scroll horizontally to view the full table content.

Starter

Team

Business

Email Channels

2

4

10

Task Boards

2

4

10

Max Users

5

15

unlimited

Docs Sites

1

3

5

Docs Articles

unlimited

unlimited

unlimited

Customers

unlimited

unlimited

unlimited

Organizations

unlimited

unlimited

unlimited

Help Widgets

unlimited

unlimited

unlimited

Quick Replies

unlimited

unlimited

unlimited

Ticket Management

Task Management

Kanban Boards

Teams

Rules & Automation

Internal Notes

Global Search

Ticket Watchers

Team Assignment

Agent Assignment

Round Robin Assignment

Send Later

Custom Auto-Replies

Custom Signatures

Tags

Reporting

Agent Performance Report

Two-factor authentication

API

Webhooks

Slack Integration

Shopify Integration

Zapier Integration

Custom Ticket Sidebar

Docs - Use Your Own Domain

Docs - Article Ratings

Docs - Help-Center Style

Docs - Documentation Style

Docs - Blog Style

Docs - Custom Scripts

Docs - Custom CSS

Docs - Multi Language

Docs - Article Versioning (coming soon)

Customer Satisfaction Ratings (coming soon)

No “Powered By” attribution

Concierge Onboarding Service

Custom Fields (coming soon)

FAQ

How does your free trial work?

Are there any hidden costs I should be aware of?

What are my payment options?

Do you offer a startup program?

Do you offer any discounts?

What about data protection?

How does your free trial work?

Are there any hidden costs I should be aware of?

What are my payment options?

Do you offer a startup program?

Do you offer any discounts?

What about data protection?

How does your free trial work?

Are there any hidden costs I should be aware of?

What are my payment options?

Do you offer a startup program?

Do you offer any discounts?

What about data protection?